Live Monitoring and Coaching

Listen to any call in real-time. Help employees learn the best telecommunication techniques.  

How does it work?

During a call, coaches can request to join and be able to listen to the conversation. Without interfering, coaches can even advise during a call with only the agent able to hear. 

Why do You need it?

OfficeRing's Live Monitoring and Coaching can help new employees improve their skills. Agents can join the calls of the more experienced agents or allow coaches to join their calls and actively assist throughout the process. 

Usage Scenario

Hiring coaches to improve the sales department's productivity is a well-known and efficient strategy. Live coaching makes the process much more cohesive. Coaches can join calls and assist in real time instead of consulting based on the pre-recorded calls.

Check out our Packages
Please take a look at our pricing to determine the most suitable option for your business. Remember that the opportunity to add new features or change plans is available for you 24/7.
Let's start skyrocketing your business communication today!
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